Frequently Asked Questions
Sizing
How do I find my size?
All of our products follow standard US sizing. We recommend sizing up for a relaxed fit. Detailed size charts are listed on each individual product page. If you're between sizes, go up — our tees and hoodies are designed to have a comfortable, slightly relaxed feel.
Do your kids' sizes run true to size?
Yes — our Little Roots kids' items are sized by age range and run true to standard US kids' sizing. Our baby onesies include snaps for easy changing and are sized by weight/age. If your child is between sizes, we recommend sizing up for room to grow.
Are baby blankets a standard size?
Our baby blankets are approximately 30" x 40" — a generous receiving blanket size that works from newborn through toddler years. Our full-size throw blankets for adults are 50" x 60".
Shipping
How long does shipping take?
Because all our products are print-on-demand and made just for you, please allow:
Production time: 3–7 business days
Shipping (Standard): 4–8 business days (US)
Total estimated: 7–15 business days from order date
Expedited shipping options are available at checkout for faster delivery.
Production time: 3–7 business days
Shipping (Standard): 4–8 business days (US)
Total estimated: 7–15 business days from order date
Expedited shipping options are available at checkout for faster delivery.
Do you offer free shipping?
Yes! All US orders over $50 qualify for free standard shipping. Your cart automatically shows how close you are to the free shipping threshold. No promo code needed — it's applied automatically.
Do you ship internationally?
Currently we ship within the United States only. We're working on expanding internationally — sign up for our email list to be notified when international shipping becomes available.
Print-on-Demand
What is print-on-demand?
Print-on-demand means every item is made specifically for your order — we don't hold inventory. When you place an order, it's sent directly to our production partner who prints and ships it. This means less waste, better quality control, and products made just for you.
Will print quality match what I see online?
We use direct-to-garment (DTG) and sublimation printing techniques that produce vibrant, detailed prints. Colors may vary slightly from screen to physical product due to monitor differences. We stand behind our quality — if something doesn't meet your expectations, contact us.
Returns & Exchanges
What is your return policy?
Because each item is made to order, we do not accept returns for size exchanges. However, if your item arrives damaged, defective, or incorrect, we will replace it at no charge. Please contact us within 14 days of delivery with photos and your order number.
My order arrived damaged — what do I do?
We're so sorry! Please email us at our contact page with your order number and a clear photo of the damage. We'll make it right as quickly as possible — usually within 24–48 hours.
Still have questions?
We'd love to help. Reach out and we'll get back to you within one business day.
Contact Us